Shipping policy

We strive to process and ship your order as quickly as possible. Please review our shipping details below:

Order Processing & Shipping Time

Orders are processed within 1-3 business days after order confirmation.

Delivery times vary depending on the shipping location:

• Standard Shipping (U.S.): Estimated delivery within 5-10 business days after processing.

Shipping Methods

• We offer standard shipping within the United States. Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Coverage

• We ship to most countries worldwide. However, some locations and products may have shipping restrictions. To check availability, please enter your shipping address at checkout.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact our customer support team at support@sopito.com within 7 days of receiving your shipping confirmation email. For damaged items, provide clear photos of the product and packaging for our records. We will work with you to resolve the issue, which may include a replacement or refund.